Downtown Asheville · 35 Haywood Street

The massage Asheville talks about.

A private sanctuary one flight above Haywood Street. It begins with a quiet welcome. It ends with a nervous system that finally lets go.

Reserve the 90-Minute Discover the Ritual
★★★★★  5.0 · 140 Google reviews Official massage partner of The Restoration Hotel Voted Best Massage Therapist in Asheville
“Serene atmosphere, quality work and guaranteed satisfactory experience.”
From 140 Google reviews, rated 5.0
The Arash Experience

Not a service. A ritual in three acts.

Most massages start on the table. Ours starts the way guests are welcomed in Arash's family: warmth first, then the work. It's why people don't describe us the way they describe a spa.

I.

Arrive · The Chai Ceremony

You're welcomed with a warm, caffeine-free cup of chai, poured the way guests have always been greeted in Arash's home, or herbal tea, water, or simply a quiet moment if you prefer. Every ritual beyond the massage itself is optional. The room does the rest: a sanctuary designed to settle your nervous system from the moment you arrive. Your breath slows. Your shoulders drop.

II.

Restore · Deep Restorative Massage™

Slow, intuitive bodywork grounded in nervous-system science. Steamed towels, warm jade stones and weighted thermal therapy, the signature method behind 140 Google reviews and a 5.0 rating.

III.

Integrate · Sound & Stillness

A few resonant notes close the session, a short moment of sound and stillness, so the calm you found on the table walks out with you. No rushing, no fluorescent lights. Your time here is protected on both ends.

A warm cup of chai poured before an Arash Massage session in downtown Asheville
The Chai Ceremony · An Arash Tradition
Experiences & Reservations

Two ways in. One is the full story.

Every ritual is private and unhurried, and the calendar stays small on purpose. When the week is spoken for, it's spoken for.

The Signature · Most Reserved

90-Minute Arash Massage

The Complete Ritual · set aside about two hours
$225
  • A personalized wellness consultation over a cup of chai
  • Deep Restorative Massage™ with extended hands-on time
  • Full-body jade stone ritual, warmth that works deeper
  • Arnica steamed towels and weighted thermal therapy
  • A closing moment of sound to land the session
Reserve the Signature
The one guests write about. First visit? This is the one to reserve.
Inside the 90 →
The Essential

60-Minute Arash Massage

A Complete Reset · set aside about ninety minutes
$160
  • A personalized wellness consultation over a cup of chai
  • Deep Restorative Massage™, focused where you need it
  • Steamed towels and signature aromatherapy
  • A closing moment of sound to land the session
Reserve the Essential
Sixty focused minutes. The jade stone ritual and thermal suite live in the 90.
Inside the 60 →
For Two

Couples

The same ritual, side by side. A therapist for each of you, ninety or sixty minutes, two tables in the one quiet room. Now reserving for two.

Reserve for two Inside the couples session →

“Rituals are always an invitation. Everything beyond the massage can be adjusted or simplified to match what feels best for you that day.”

Gift cards available. Give someone the ritual.

Gift Cards

Arash Bains performing Deep Restorative Massage™ in his downtown Asheville studio
Our Story

Built on hospitality.
Proven by a hurricane.

Arash Bains grew up in a tradition where a guest is welcomed with tea before anything is asked of them. In 2024 he brought that heritage to a quiet suite above Haywood Street and built something Asheville didn't have: a sanctuary where the hospitality is the treatment, and the bodywork proves it.

Months after opening, Hurricane Helene tore through this city. Arash didn't close. He gave first responders free bodywork, cut prices in half for neighbors while the city dug out, and started a Community Care program that still runs today. Asheville remembered. That's why the reviews don't read like spa reviews. They read like thank-you notes. And it’s why The Restoration, one of downtown’s finest hotels, made Arash Massage its official massage partner.

“Healing doesn't start with pressure. It starts with presence.”

Explore Asheville · Asheville Chamber · Go Local Asheville · Good Neighbor Podcast

The Community Care Project →
If You Are Searching for an Asheville Spa

A sanctuary, not a spa.

If you are looking for an Asheville spa with a sauna, a salt room, body scrubs and facials, we are not that, and Asheville has good ones. Arash Massage is one private room in the heart of downtown where the only thing on the menu is massage, done with unusual care.

That narrowness is the point. A spa is a building full of treatments. This is a room built around one: slow, deliberate bodywork that works with the nervous system rather than against it, in a space where every surface, sound and degree of light was chosen to help the body settle.

Inside the Arash Massage sanctuary in downtown Asheville Warm curtains and soft lighting inside the Arash Massage studio The treatment room at Arash Massage, prepared for a session

“I get massages all over the world. If any of you are lucky enough to work with this massage therapist, you will be very grateful.”

John Mackey · Co-founder of Whole Foods Market
Words of Our Guests

Five stars, 140 reviews and counting.

Real guests, real names, pulled word for word from public reviews.

M
Mark Wagner
Google review
★★★★★

“In the wake of Hurricane Helene, Arash Massage generously offered free services to first responders like myself, and I was blown away by their kindness and professionalism.”

K
Kristen Taylor
Google review · Local Guide
★★★★★

“Absolutely amazing from start to finish. Every part of it felt thoughtful and exactly what I needed.”

J
Jennifer Moore
Google review · Local Guide
★★★★★

“I’ve had massages before but this one by far was the best I’ve ever had in my entire life.”

B
Bernard Meyer von Bremen
Google review
★★★★★

“Rebecca and Nicholas provided excellent in room massage therapy at The Restoration Hotel. Both were very attentive to hearing our needs and fulfilling those needs.”

M
Michelle Armistead
Google review · Local Guide
★★★★★

“The 2 hour experience was delightful and luxurious from start to finish where even the smallest details made us feel like royalty.”

S
Susan Terrell
Google review
★★★★★

“The most amazing, effective, energy filled and intuitive body work I've experienced in many years of having massage.”

5.0
★★★★★

140 Google reviews. Rated 5.0 on Google.

Read them all
The Community Care Project

Luxury with a conscience.

Born in the days after Helene, our Community Care program keeps healing within reach for neighbors who need it. A sanctuary should belong to its city.

Learn More
Good to Know

Questions, answered.

Where are you located in downtown Asheville?

35 Haywood St, Suite 203, one flight up in the heart of downtown, one block from the Grove Arcade and around the corner from Harrah’s Cherokee Center. Street parking on Haywood and the Rankin Ave garage are both close.

What should I expect on a first visit?

Come a little early. You'll be welcomed, offered a warm cup of chai if you'd like one, we'll talk through what your body needs, and then the session begins. Allow up to an hour and 45 minutes for the 90 so nothing feels rushed.

What's the difference between the 60 and the 90?

The 60 is a complete reset, focused where you need it. The 90 is the full ritual: extended hands-on time plus the jade stone ritual, arnica steamed towels, and weighted thermal therapy. Most first-time guests choose the 90.

How far ahead should I reserve?

The calendar is intentionally small, so most guests reserve a few days ahead. Same-week openings tend to go first. Reserving online takes about a minute.

Do you offer couples massages?

Yes. Couples sessions are reservable online, and you can call (828) 222-3731 about days you do not see in the calendar. Two tables in one private room, a therapist for each of you, side by side. Prices, timing and how to reserve for two are on the couples page.

Is the chai really part of every session?

The chai is an invitation, never an obligation. Most guests begin with a warm cup of caffeine-free masala chai, the way guests have always been welcomed in Arash's family, and herbal tea, water, or simply a quiet moment serve just as well. Every ritual beyond the massage itself is optional. The room does the deeper work: the sanctuary is intentionally designed to calm your nervous system from the moment you arrive.

Visit the Sanctuary

Two floors above
the heart of downtown.

One block from the Grove Arcade, around the corner from Harrah’s Cherokee Center, steps from Woolworth Walk. Come a little early. A cup of chai is yours if you'd like it.

Hours
Tuesday, Wednesday, Friday, Saturday and Sunday · By reservation
Parking
Street parking on Haywood + the Rankin Ave garage, one block away
Reserve Your Session

This week's calendar is small on purpose.

The ritual takes the time it takes. When this week is spoken for, the next opening is a week away. Reserve the one that's yours.

Reserve the 90-Minute · $225 Reserve the 60-Minute · $160

★ 5.0 · 140 Google reviews · Secure reservations via Mangomint

Give the ritual

The gift that starts with a quiet welcome.

A gold certificate for any amount from $25, delivered by email, good for any session. For the person whose shoulders you worry about.

Buy a Gift Card